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Dropship Reseller Application

Crio Inc. Dropship Reseller Application and Agreement

With account approval, Crio resellers will receive the following:

  • License to resell all products on www.criobru.com.
  • Reseller pricing on all products.
  • Permission to copy product images for use on e-commerce sites.
  • Permission to adapt product copy on product pages for use on e-commerce sites. Substantial customization of product copy (for SEO purposes) is REQUIRED.
  • Periodic product update notices, including the discontinuing, adding or alteration of Crio offerings.
  • Reseller orders will be shipped direct to a third party (i.e., dropshipped) upon request. Such shipments will be made “blind.” That is, they will have no direct reference to Crio Inc. The outside shipping label will have your company business name combined with Crio’s address if the carrier requires that our address be the one of record. Some carriers will allow a third party return address to be applied to the shipping label and, in such cases, your business address will be used as the return address.
  • Fast processing of all orders. Most in-stock orders are shipped within 24 hours.
  • Your own online business account that you can log into to check status on your orders, print invoices, update your account information, and much more!

Processing Orders

To process dropship orders, the reseller will order all products online at www.criobru.com by signing in to the reseller’s account. Once signed in, simply add products to the shopping cart and proceed to checkout. At checkout you will choose your payment method and edit the “Ship Details” information for the order, entering the customer’s shipping address.

Reseller is welcome to email prepaid UPS, FedEx and DHL labels for shipping customer orders.

Order recipient address errors: If the reseller supplies an incorrect shipping address when placing an order and the carrier assesses a penalty or surcharge to Crio to correct that address, the cost will be assessed to the reseller. This correction fee is approximately $7.00.

Reseller Returns Policy

THE RESELLER IS RESPONSIBLE FOR HANDLING AND ACCEPTING ALL PRODUCT RETURNS, EXCEPT ITEMS DAMAGED BY THE CARRIER (see below). Crio does not accept returns and no credit will be issued to the reseller for any items returned by the reseller’s customer. If delivery of a shipment is refused by the recipient and Crio is billed by the carrier for return shipping costs, the reseller will be assessed this additional expense. Resellers must establish, publish and administer their own returns policies. It is recommended resellers require the customer receive a Return Authorization Number before returning an item and have the item shipped directly to the reseller.

Damage in Transit Returns: If an item is damaged in transit, please contact us at support@criobru.com. Include the reseller’s business name, the order number, the item damaged or defective, and the customer’s name. Have the customer keep the product until we notify you with instructions. If the customer returns an order to us or to your business, they may jeopardize our ability to settle claims with the carrier. If a damage claim is compromised because the customer returns all or part of a shipment, Crio may deduct a loss percentage up to and including the full purchase price of the order.




***Application for United States residents only at this time***

New Reseller Application
   
   
   
* Partnerships must list all partners separated by comma  
   
   
   
   
   
   
   
* You must include a copy of your state-issued Sales and Use Tax Permit with your application. If you are located within AK, DE, MT, NH, or OR, which do not have state sales tax, you must submit a copy of your business license or articles of incorporation.



All reseller agents must electronically sign below to submit online application.

Required Application Documents

After submitting this online application, please submit the following documentation to Crio Inc. These documents are required for application approval and must be legible when received.

  1. Copy of your state-issued Sales and Use Tax permit or Reseller’s License if you are located within any U.S. state except Alaska, Delaware, Montana, New Hampshire and Oregon.
  2. If you are located within Alaska, Delaware, Montana, New Hampshire or Oregon, which do not have state sales tax, you must submit a copy of your business license or articles of incorporation.
  3. A copy of the driver’s licenses of all reseller agents.

You may submit the required documents by regular mail, email or fax.

Address:
Crio Inc. 530 Commerce Drive Orem, UT 84058

Email Address:
support@criobru.com

Fax:
888.790.2717

Once Crio has received the documents, we will review and notify you of acceptance by email within two business days. You will then be asked to create an account on www.criobru.com after which you’ll be granted reseller pricing for dropship orders.

Credit Information

We must keep a valid credit card on file which will serve as your default account to charge purchases, shipping and fees and to. However, you may place an order on www.criobru.com with another card at any time. Upon approval, Crio will request this credit card information which will remain secure following PCI Compliance standards.

MAP Pricing

To assure integrity of its product line, fair pricing and an orderly marketplace, the reseller agrees not to advertise any Crio products at a price lower than Crio’s minimum advertised price, hereinafter called MAP. MAP refers to and is applicable to all published, advertised or publicly posted prices, regardless of the manner communicated and irrespective of the format or medium of communication, whether it be by electronic mail, postcard, flyer, radio or television, billboard, magazine, trade journal, newspaper insert, website banner or similar ad, webpage, facsimile, mailings, pre-recorded telemarketing messages, or any other form of advertising. MAP does not apply to non-advertised prices.

Crio will establish, maintain and support an on-going MAP program for its product line. MAP levels will be set and actively monitored.

Crio is free to set its own prices and may sell products at any price in its sole discretion. The restriction contained herein is with respect to advertising, marketing, publishing or broadcasting prices for public dissemination.

Crio shall determine MAP for all Crio products, in its sole and absolute discretion. Crio reserves the right to set, change, modify or discontinue any product, or MAP at any time, without notice and without liability.

Unless otherwise notified, MAP prices are those listed on www.criobru.com. Reseller will be notified of price changes on www.criobru.com as they are changed.

All products advertised on a website or via email must be advertised with a price greater than or equal to MAP.

All automatic email responses to price inquiries must comply with MAP policy.

Reseller shall only advertise Crio products at prices greater than or equal to MAP.

eBay and other auction sites policy:

  1. “Buy It Now” options must be listed at a price equal to MAP or greater.
  2. Opening bids must start at MAP, with or without a “Buy It Now” option.
  3. All sellers on eBay, or similar auction sites, must have a website or retail location.

Should reseller fail to comply with the terms of this Agreement, reseller shall immediately lose their reseller account and all unpaid balances outstanding to Crio shall become immediately due and payable.

Crio reserves the right, in its sole discretion, to determine all violations of its MAP policy.

Discount Codes

Retail discount codes and coupon codes may not be used in conjunction with the drop ship discount.

Authorization

I authorize Crio Inc. to charge dropship purchases, shipping and fees to the credit card our company keeps on file with Crio. I agree to abide by all terms outlined in this Agreement. Crio may suspend at their discretion, either permanently or temporarily, reseller privileges outlined in this Agreement. I understand that Crio enters into this Agreement with a full reservation of rights and may amend this Agreement in the future with notification provided to the account holder within a reasonable time and opportunity to enter into a revised contract of the new Agreement’s terms.




Signatures of reseller agents

  
   
   
   
   



Thank you for your interest in Crio’s reseller program! Please contact us if you have any questions.